Returns & Exchanges
At LINSY HOME, we want you to love your furniture as much as we do, which is why we offer a 30-day return policy for most items in their original condition. If your purchase doesn't perfectly fit your space, our dedicated support team is here to assist with a seamless return or exchange process.
Initiate Your Request
Contact our customer service team within 30 days of delivery with your order number and the reason for your return to receive a Return Authorization.
Prepare the Package
Carefully disassemble your furniture and pack it into its original boxes with all protective materials, hardware, and assembly instructions included.
Schedule a Pickup
Once your return is approved, we will provide a prepaid shipping label or coordinate with a local carrier to schedule a convenient pickup time from your home.
Receive Your Refund
After our warehouse inspections team confirms the item's condition, your refund will be processed back to your original payment method within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing